When moving from another system or wiring Meiqia into your own, questions concentrate on API credentials, identity linking and importing historical data.
Keys and scopes
Create separate keys per use case with narrow scopes instead of one key that can do everything.
- One key per purpose
- Limit scopes
- Rotate regularly
Identity linking
Pass your user identifier with a server-side signature; mind the algorithm and timestamp consistency.
- Pass your user identifier
- Sign on the server
- Clear identity on logout
FAQ
Will migration interrupt live service?
Run both systems in parallel for a while, then switch the entry point once the new one is stable.
Can we keep existing ticket numbers?
Yes, map the original number on import so lookups stay continuous.