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Pricing FAQ

Billing basis, seats, upgrades and downgrades

Meiqia bills by seat and plan tier. This page explains the billing basis, what happens on upgrade or downgrade, and how renewals work.

Billing basis

You pay for enabled seats; disabling an agent frees the license immediately. Add-on capabilities are metered separately.

  • Per enabled seat
  • Disabled seats free the license
  • Add-ons metered

Upgrades and downgrades

Upgrades take effect immediately with a prorated charge; downgrades usually apply at the end of the current cycle.

  • Prorated upgrades
  • Downgrade at cycle end
  • Data unaffected

FAQ

Adding seats mid-cycle?

Prorated for the remaining period, and the new seats work immediately.

Is monthly billing available?

Both monthly and annual billing are offered, with discounts on annual plans.

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