Customers reach out from everywhere. Meiqia unifies those channels so agents work with one set of macros and one process while the experience stays consistent.
Web widget and mobile SDK
Paste a snippet to launch on your site; native SDKs cover iOS and Android with configurable styling.
- One-line web widget
- iOS and Android SDKs
- Configurable style, position and copy
WeChat and social channels
Official accounts, mini programs and major social platforms connect as separate channels with their own policies.
- Official account and mini program
- Per-channel routing and bots
- Message types adapted automatically
FAQ
Does one customer create duplicates?
No. Identifiers are merged, so cross-channel history attaches to a single profile.
Can each channel have its own hours?
Yes. Business hours and offline messages are configured per channel.