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Web Widget Setup

One snippet adds chat to your site

The web widget is the most common integration: paste one snippet and you are live. Styling, position, greeting and bot policy can all change later without redeploying.

Get and paste the snippet

Copy the code from channel settings and paste it into the shared footer template so it applies site-wide.

  • Use a site-level template
  • Avoid single-page placement
  • Verify in staging first

Tune appearance

Set position, brand color, button style, greeting and FAQ entries, with rules per page if needed.

  • Position, color and button copy
  • Greeting and FAQ entries
  • Page-level display rules

FAQ

Will it slow my site down?

The widget loads asynchronously and does not block rendering.

Anything special for HTTPS sites?

The widget supports HTTPS; avoid injecting it into pages with blocked mixed content.

Answer every customer, every time

Bring website, app, WeChat and email conversations into one workspace.

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